Care Management

Care Central Services:

Care Central’s Health Home program, one of the first in New York State, is an innovative model of care that that provides personalized clinical and social support and service coordination aimed at improving the health and well being of the community.

Care Managers are there when you need them to help with healthcare, housing, and other services that keep you and your family healthy.

Who is Eligible?

Currently, Care Central is reaching out and identifying groups of people who live in Schenectady and Saratoga Counties who don’t have a doctor, suffer from chronic conditions, or have mental health concerns.

The Health Home is the Place to Turn:

  • If you are not feeling well
  • If you need a doctor
  • If you’re uninsured or underinsured
  • To ask health questions
  • To find mental health services
  • To find substance abuse services
  • For help with medications
  • For referrals to specialty services (dental care, diabetes management, nutrition support, etc.)
  • For help with social service needs (transportation, housing, food)

Care Management:

Care Central is the predominant Health Home provider in Saratoga County. Transitional Services Association, Inc. (TSA) has partnered with Care Central to provide Care Management services in most of Saratoga County. The Health Home is a care management service model that provides oversight and care coordination for medical, behavioral (e.g., mental health or substance abuse), and social services to individuals and families on Medicaid who are enrolled in the Health Home. Care Managers ensure that services are neither duplicated nor neglected, and facilitate communication across all service providers on behalf of the Health Home member so that all needs are addressed in a comprehensive, coordinated and integrated manner. Care Managers can assist with referrals for medical care (primary, urgent, or emergent), dental care, social services, mental health and/or substance abuse treatment, and housing. Care Managers develop a personalized Care Management Plan for each individual or family member that is specifically tailored to their needs. Care Management Plans are developed with an emphasis on preventative, primary medical care that keeps individuals healthy.

Referral Information:

Referrals for the Care Management program can be made directly to Care Central

Care Central
600 McClellan Street
Schenectady, NY 12305
Fax: 518-347-5546

Assisted Outpatient Treatment

The program provides monitoring, support, and coordination for persons identified by the courts under Kendra’s law.

Child and Youth ICM and SCM Services

The Child and Youth Program was developed to offer service to enable families to learn advocacy skills and help them to navigate the maze of systems in order to access appropriate services now and in the future. Each child is viewed in the context of the family and environment. Therefore, we are committed to working with the family as a whole, strengthening all family members to enhance functioning. We work closely with all school systems in the county, with various mental health providers, and with community agencies.

Referral Information:

Referrals for Youth ICM/SCM should be made to the Saratoga County SPOA Coordinator. A client can be referred by any professional currently working with the client.

Our Mission Statement

Our mission at Transitional Services Association is to assist individuals to attain their highest level of independence, self -sufficiency, and satisfaction with life. Through residential programs and care management services, we support, advocate, and challenge individuals to identify and attain their personal recovery goals. In collaboration with a broad network of community partners, TSA provides the highest quality services to children with emotional and behavioral challenges, and adults experiencing mental health and/or substance use disorders. Individuals receiving TSA services are encouraged to identify their strengths, skills, and abilities, and are provided with responsible, respectful, and effective care.